The 5 Best Home Health Care in Sydney That Families Actually Trust
More Aussies are choosing to age at home. A survey by The Care Side found that 7 out of 10 Australians prefer to receive care at home. Data from Gen Aged Care Data also show that 35% of people admitted to home care are aged 85 and above.
These figures point to strong demand for reliable home health care, particularly in major cities like Sydney.
As more families seek such service, it has become apparent to us that they need a trustworthy guide. So, our team decided to do the legwork and review the best home health care services in Sydney.
We talked to local families, evaluated qualifications, and compared the services of several home health care providers in the city. Below are the ones we found to be really reliable!
How much does home health care cost in Sydney?
Home health care in Sydney may cost from $50 to $400 per hour, depending on the provider. Registered nurses are more expensive than enrolled nurses or support workers. Also, the time of day and level of care required affect the pricing.
1. Right at Home Sydney Central and Eastern Suburbs
Address: Suite G06/380 Harris St, Pyrmont
Contact Details: +61291371232
Operating Hours: Monday – Sunday: 7:00 AM – 10:00 PM
Right at Home is one of the providers with multiple branches across Sydney, including Inner West, Parramatta, and Eastern Suburbs. It’s a huge plus because it makes their services more accessible and allows them to respond more efficiently to clients’ needs.
It’s also reassuring that they’re an approved provider of the Aged Care Act. This means they meet strict Australian Government standards for the delivery of quality care, giving families peace of mind.
Apart from that, they’re not picky about accepting patients. They cater to seniors, people with disabilities, and those recovering from surgery.
We also find their free consultation a huge help, especially for families new to home health care who are unsure where to start. You can use this opportunity to discuss care needs and explore suitable service options.
Their carers and nurses also balance professionalism and empathy, with families noting that they felt comfortable leaving their loved ones at home with them.
However, expect that their government-funded programs have long waitlists. You can bypass it by opting for their private-pay services instead.
Great communicator
“I am very happy with Right at Home. It always takes time to set up the right care for a loved one, but Lailani and her whole team have been a great support to help my uncle and myself so that he can stay at home with the best care possible. Lailani is a great communicator and the nurses and carers have been fantastic and I have a lot of respect for the great work they all do. Thanks to everyone, I am very grateful!”
-Frenchly Speaking, Google Review
Approachable team
“The Management in Miss Lailani’s team is fair and approachable. The Roster team were really nice and professional. They provide online trainings for us carers. I Highly recommend Right at Home in giving the needs and the best home care.”
-Ms. Maria Gonzales, Google Review
2. Vitalis Health & Home Care
Address: Ground Floor 2, 1 Chandos St, St Leonards
Contact Details: +61300848254
Operating Hours: Monday – Friday: 8:30 AM – 5:30 PM
If your loved ones need complex care at home, Vitalis Health & Home Care is a solid option. They support those who need chemotherapy and immunotherapy treatments, which aren’t typically offered by other providers.
We also love that they bring hospital-standard care, not just basic assistance. The follow strict safety protocols and provide clinical nursing services straight to their clients’ homes.
One thing that also stood out to us is that they have their own in-house team. Unlike other providers that hire contractors, they have their own clinicians and carers.
This allows better training and closer supervision, giving patients a consistent level and quality of care.
We also appreciate that they support patients in the short, medium, and long term. Their 24/7 care option is also worth highlighting in case you need overnight supervision or immediate assistance.
Their services, though, can be a bit expensive. Thankfully, they accept government assistance, which helps make the costs more manageable.
Caring and supportive home care
“Such a fantastic, caring and supportive home care business. The professionalism the physio did when she attended her home duties was amazing and I felt very confident and mindful when she left. Highly recommend Vitalis”
-Ms. Karen Kenny, Google Review
Considerate care
“Vitalis provided a highly skilled carer to help me bring my badly injured son back home from regional Queensland. Brilliant, thoughtful and well considered care from start to finish.”
-Ms. Adrienne R, Google Review
3. HomeWise Health
Address: Pymble Corporate Centre, Building 2/20 Bridge St, Pymble
Contact Details: +61800717590
Operating Hours: Monday – Friday: 8:30 AM – 6:00 PM
We found HomeWise Health after asking around and searching for a provider offering overnight in-home care and sleepover services.
We thought of looking for providers for those who need very short assistance. This includes medication assistance during the night, or simply overnight supervision for your peace of mind.
Turns out, aside from their overnight assistance, they also offer dedicated veterans’ home care services and dementia and Parkinson’s in-home care support.
We love how targeted their services are, supporting specific needs while still giving personalised and flexible care plans. And families would have that peace of mind knowing that their team is specialised in handling such conditions.
We also appreciate how accommodating and genuinely helpful their team is. Clients shared that HomeWise Health helped them prepare and guided them on processing their funding.
Their team also values their clients and never leaves them hanging. In fact, the family of one of their patients with intellectual disability thanked the team for maintaining clear communication, giving them peace of mind while they’re away.
Their carers and nurses are great. But their office staff? A few clients aren’t happy with their stiff attitude.
Amazing team
“Homewise have been amazing. The carers are such special people who have become close companions. They have given back my wife’s independence and agency to do what she wants to do. Their support has made such a difference to our lives at such a challenging time.”
-Mr. David Burns, Google Review
Friendly team
“I’ve had such a great experience with Homewise health supporting my son. The team has been friendly, easy to deal with, and always quick to respond when we need anything. They really take the time to understand his needs and are lucky to be blessed with a lovely support worker .
Everyone we’ve worked with has been kind, reliable, and genuinely caring. It’s been such a relief knowing he’s in good hands. Would definitely recommend them to any family looking for support”
-Ms. Rose Sorbello, Google Review
4. 247 Nursing & Medical Services
Address: Shop 26/203-233 New South Head Rd, Edgecliff
Contact Details: +61293147744
Operating Hours: Monday – Sunday: Open 24 Hours
247 Nursing & Medical Services lived up to their name, providing 24/7 support for clients who need continuous care. Be it urgent medical assistance or round-the-clock monitoring for complex conditions, their team is always available.
We also love that they provide nursing services. This means that if you need medication management, wound care, or injections, they have qualified nurses who’ll attend to you.
An extra perk of 247 Nursing & Medical Services is their hospital-to-home transition option. Families can skip the hassle and worry of managing post-hospital recovery on their own.
Their detailed consultations are also worth noting. Clients said that they’re easy to talk to. You can definitely discuss care needs openly and ask questions without feeling rushed.
However, since they also operate as a nursing agency, there’s a high chance of changes in assigned carers. Some clients may experience less continuity of staffing than those with in-house nurses.
Fantastic and consistent care
“24/7 have provided exemplary care for my mother who has dementia and lives in her own home with her elderly partner. Not only have the care staff been fantastic and consistent but the agency itself and the people who organise the care were really thoughtful, helpful, caring and considerate. Couldn’t have hoped for better!”
-Ms. Shooshi Dreyfus, Google Review
Best providers
“I can highly recommend 24/7 Nursing. My double amputee 89 year old mother has had the loveliest care from this friendly and personal group of professional carers. Even in difficult times with short notice 24/7 has been there for us. The best providers we have found in the Eastern Suburbs.”
-Mr. Robert Franzos, Google Review
5. Wise Choice In Home Care
Address: Suite 4 level 1/245 The Boulevarde, Fairfield Heights
Contact Details: +61287046271
Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM
Wise Choice In Home Care caught our attention for offering household assistance on top of medical care. Their carers help with cleaning, meal prepping, and other daily chores.
What’s more, this provider offers 24/7 and flexible care options. If you need short-term assistance or overnight care, they can accommodate you.
We also appreciate that Wise Choice In Home Care offers a no-obligation consultation. Families we talked to said this helped them better understand the centre’s services, discuss care needs, and plan a personalised care program.
We were also impressed by their longstanding relationship with their clients. Some have been with them for two to four years, many of whom shared that the level of care their parents receive hasn’t degraded even a bit.
However, since they’re a relatively small provider, their specialised clinical services are limited compared to other home health care services in Sydney.
Professional and organised
“We’ve been really happy with the care my parent receives from Wise Choice In Home Care. Everything is well organised for my parents. They are very professional, clearly communicated with us. Really happy knowing that my parents are well cared under their hands.”
-Mr. Anju Sharma, Google Review
Amazing service
“Wise Choice Home Care have looked after my father for 2 years now. Their support is fantastic. They are only a phone call away. Their home care packages they offer have helped my father live his life in retirement really well. Cant thank them enough and would highly recommend! Wise Choice In Home Care to anybody as their provider. Amazing service.”
-Mr. Zac Pagan, Google Review