The 5 Best Virtual Assistant Agencies in Sydney to Make Your Life Easier
Running a business can feel like a never-ending to-do list that somehow grows every time you look away.
One minute you’re sorting out deliveries. The next minute, you’re replying to social media messages and wondering when “admin work” became its own full-time job. For small and medium business owners, it’s a lot.
That’s why virtual assistants (VAs) have become such a game-changer. They step in and take some of that weight off your shoulders so you can actually focus on the parts of your business you love.
And if you’re currently searching for agencies that offer reliable VAs in Sydney, you’re sorted. Our team already did the research, and here are the ones that we can vouch for!
How much do virtual assistants in Sydney charge for their services?
Virtual assistants in Sydney typically charge around AU $25–35/hour for more general admin tasks, and AU $40–60/hour for more skilled or experienced work.
1. Hey V.A
Address: Suite 49/90 Mona Vale Rd, Warriewood NSW 2102, Australia
Phone: +61 412 103 363
Business hours:
- Monday to Friday: 8:30 AM – 5:30 PM
- Saturday to Sunday: Closed
Hey V.A.’s packages make it obvious they sweat the details (which is exactly what you want from a VA).
The premium one is like hiring a mini-department that covers design, creative strategy, and HR. They can even handle bookkeeping if you also need them to.
They also offer a tech-focused package that’s perfect for those who need web updates, video editing, or automation without having to learn new tools.
We also liked that they have social media and website-specific packages if you don’t need the full spectrum of support.
They’re based on the Northern Beaches of Sydney, with all account managers working from their Mona Vale office. Since they don’t have offshore VAs, communication is easy. Being in the same time zone also allows for real-time collaboration.
What we love more about the team is that each member is an expert in a different area. This allows them to work so cohesively that it almost feels like they’ve been part of the business since day one.
Their workflow is clean: dedicated blocks of time, detailed summaries after each session, and regular updates.
If there’s one drawback, it’s that the pricing may be a bit steep for tiny businesses or solo entrepreneurs just starting out.
Their expertise and creativity are second to none
“I recently had the pleasure of working with the Hey VA girls on creating a brand new website to showcase me, Julie Randall, as a Speaker, Author and a Mentor. I am thrilled with the end result and so excited for my future. Maddi and her team are amazing, and they kept me in the loop throughout the whole process! Their expertise and creativity are second to none. Please do not look past this team of superstars for your next project.”
Julie Randall, Google review
It’s been a pleasure collaborating with their team
“We’ve been working with Hey VA for the past year, especially on our social media management, and they’ve been fantastic. Professional, responsive, and creative- they really understand our brand and consistently deliver high-quality content. It’s been a pleasure collaborating with their team. Highly recommend!”
Katrin Graebner, Google review
2. Virtual Elves
Phone: +61 2 9925 4330
Business hours:
- Monday to Friday: 8 AM – 6 PM
- Saturday to Sunday: Closed
Virtual Elves would really go the extra mile to match you with a virtual assistant. They take into account personality, skills, and how well they’ll fit with your business vibe.
From what we’ve heard, this is actually helpful. One client mentioned feeling like a huge weight had been lifted once their VA came on board. When your assistant “gets it,” it’s like magic.
They pretty much cover everything you’d want: admin, bookkeeping, marketing, and creative stuff.
Even though the VAs are mostly based in the Philippines, they’re tuned into the Australian market. So, there are no awkward cultural misfires or confusing time-zone headaches.
We also liked their flexibility. There are no long-term contracts. You can dip your toes in, see how it goes, and scale up or down without feeling trapped.
On the flip side, they don’t offer packages. Each VA tends to focus on a single role, which is great if you know exactly what you need. This can be a bit tricky if you want one assistant to juggle multiple hats, though.
I appreciate working with Virtual Elves because of the amazing communication
“One of the things I truly appreciate about working with Virtual Elves is the amazing communication. From day one, I felt guided and supported. Whether I have a quick question or need help navigating a new task, I always know exactly who to reach out to—and there’s always someone ready to help. It makes such a difference when you’re working remotely to know that you’re never really alone.”
Janessa Rae Mendoza, Google review
Their VAs are super well vetted and overall – AMAZING!
“Working with Kristy and her team has been amazing for my business and my mental health! They have been so supportive over the last 8-9 months since hiring my first VA with them. I have been able to scale my business while spending less time working in it. Their VAs are super well vetted and overall – AMAZING! I have also recommended VE to a few other entrepreneurs that I know and I will continue to do so!…”
Jess Courchesne, Google review
3. Virtual Coworker
Address: Level 8/11 York St, Sydney
Phone: +61 1300 886 740
Business hours:
- Monday to Friday: 9 AM – 6 PM
- Saturday to Sunday: Closed
One of the biggest advantages our team saw about Virtual Coworker is its flexibility.
You can hire a VA here for just a few hours a week or full-time. Their team works with you to set up a schedule that fits your business. This makes it easy to get a VA who actually fits into your workflow.
They also offer a wide range of services, from email management and travel bookings to bookkeeping and general admin tasks. This makes it easier for clients to get comprehensive help for different areas.
The fact that they carefully vet all their VAs adds another layer of confidence.
There’s a sense that the assistants are professional, skilled, and ready to handle real business responsibilities rather than learning on the job.
Pricing transparency is a weak spot, though.
While rates start at $AUD 8 per hour, it’s not clear what that includes. This is tricky for those who need to know exactly what they’re paying for.
Everyone here is very reliable
“Working with Virtual Coworker as a Virtual Assistant was really amazing because everyone here is very reliable.”
Rosemarie Loyogoy, Google review
The team are very accommodating, professional and polite
“I have been with them for the longest time. They provide timely payment for my Homebase client. The team are very accommodating, professional and polite. Most especially, they provide excellent service. Thank you!”
M Gonz, Google review
4. Virtual Assistant Sydney | VA SYDNEY
Phone: +61 481 217 221
Business hours:
- Monday to Sunday: 9 AM – 6 PM
VA Sydney seems to provide VAs that balance your business needs with personal tasks, all while you barely have to think about it.
Their hybrid model of virtual and in-person support is what also makes them unique.
It means that whether you’re across the globe or just across town, you’re never left waiting for the little details that keep life and work running smoothly.
From what we observed, their strength is in mastering the essentials. Emails are managed without a hitch, appointments and meetings are scheduled with precision, and documents are organised.
But they don’t stop there. Travel bookings, gift sourcing, and event planning are also handled. Even managing utilities and coordinating family schedules falls within their expertise.
Clients clearly love how proactive and thoughtful they are, with many sharing that the team handles things before they even realise they need to be done.
Here’s the catch, though. If you’re after a VA who can whip up automation hacks, create content, or craft a full-blown marketing strategy, this probably isn’t the place.
They’re more about making life run smoothly rather than about high-tech wizardry.
Highly recommend and will be forever using their services
“I have used VA Sydney for many of my errands around my business and even personal tasks. Stephanie’s attention to detail and outstanding organisational skills make managing a business and everyday life an absolute breeze. Highly recommend and will be forever using their services.”
Danielle Louise, Google review
Attention to detail in all that she does
“Amazing Services Stephanie from VA Sydney has been our go to for nearly 2 years, highly professional, attention to detail in all that she does and a genius as she is well caught up with the times bringing our business upto speed also, we use Stephanie always for both our businesses plus she organises our building needs for our renovations, books our anniversary and sorts out our child with Tudors to match…”
Selina M., Google review
5. South West Sydney Virtual Assistant
Address: 2/19 Stennett Rd, Ingleburn
Phone: +61 412 880 875
Business hours:
- Monday to Friday: 8 AM – 3:30 PM
- Saturday to Sunday: Closed
South West Sydney (SWS) Virtual Assistant is deeply rooted in South West Sydney, and that local focus really shapes the way they work.
About 90% of their clients are based here, which explains why businesses in the area say the team “just gets it”—the community, the tone, the audience, all of it.
Their strongest traits kept popping up in conversations. They excel in website design and social media management.
The websites of their previous clients that we checked were clean, easy to navigate, and structured nicely.
On the social side, clients kept repeating that their team understood their brand voices almost instantly.
One thing we genuinely appreciate is their flexible pricing. They don’t force you into rigid packages. You can choose between packaged services or hourly rates.
It’s a relief for businesses that don’t want to commit to a full monthly bundle but occasionally need help with admin support, marketing materials, and account management.
The only recurring downside is that their prices are a little expensive.
Professional, creative, and highly responsive
“We had the pleasure of working with Carlene Cardona at Southwest Virtual Assistant for the design and build of our Aigeus website, and we couldn’t be happier with the result! Carlene was professional, creative, and highly responsive throughout the entire process. She took the time to understand our vision and brought it to life with a sleek, user-friendly design…”
Mark Zanetich, Google review
Couldn’t recommend her highly enough!
“I have used Carlene at South West Sydney Virtual Assistant on multiple occasions now for logos, and she is amazing !! Super efficient, so well priced and fabulous to deal with 🙂 Couldn’t recommend her highly enough!”
Karen Mecklem, Google review