The 5 Best Pet Relocation Services in Sydney That Go Beyond Just Transport
Not every pet is exactly thrilled about the idea of travelling, and honestly, who can blame them? But when life gets busy and leaving them behind isn’t an option, bringing them along becomes part of the deal.
Of course, figuring out how to do that safely can feel a bit overwhelming. The good news is, there are companies out there that specialise in making pet travel smooth and stress-free.
We did the digging and rounded up the best pet relocation services in Sydney! These are the ones that know how to keep your pets safe, comfortable, and maybe even a little less dramatic about the whole journey/
How much does pet relocation cost from Sydney?
Pet relocation from Sydney usually costs around AUD $6,000–$12,000+ per pet, depending on the destination and requirements. Quarantine rules, vet checks, flight routes, and crate size all play a big role in pushing the price up or down.
1. Jetpets Sydney
Address: Suite 1, Unit 5/153 Beauchamp Rd, Matraville
Phone: +61 1300 452 115
Business hours: Monday to Sunday: Open 24 hours
For those who’ll go through a big, complicated move, Jetpets Sydney is a great choice.
Travel can mess with your pet’s routine and stress levels, especially on long or international journeys. What you want is consistency, calm handling, and as few surprises as possible. That’s where they shine.
They have in-house vets handling health checks and vaccinations, which already removes a ton of hassle. The rest of their setup includes climate-controlled vehicles, transit lounges near the airport, and a team coordinating everything from start to finish!
We also loved how detailed their updates are. One owner mentioned that their pet’s journey was tracked, from food and water intake to mood and even responsiveness to cuddles.
They’re not just a pet relocation service, but you can also count on them like a pet sitter.
We just wish they could improve their customer phone service. A few people mentioned it’s sometimes unhelpful, with staff pointing people back to the website instead of answering questions directly.
They made everything run smoothly
“We used Jet Pets Australia to move our 12 year old dog internationally and Jet Pets (& Danielle) were fantastic! They made everything run smoothly, calmed our nerves, and made sure our boy got home safely. We also got a pre flight photo and update too! Highly recommend and would use again!”
Joel Rae, Google review
They handled everything with care and professionalism
“So grateful for Amy who handled my enquiry with care and professionalism. Needed interstate transportation for my fur baby within a short amount of time and she was able to make it happen. Highly recommend Jetpets!”
Jessica, Google review
2. Petraveller – Sydney Office
Address: Suite 2/537 Crown St, Surry Hills
Phone: +61 1300 644 115
Business hours:
- Monday to Friday: 9 AM – 5 PM
- Saturday to Sunday: Closed
We were very impressed with how much preparation Petravellers do before transit just to minimise stress triggers.
They use pet-friendly airlines for international moves. As much as possible, they’ll even coordinate direct routes and shortest transits.
They also understand that the human side of pet relocation is half the battle. Multiple people mentioned constant updates with photos and videos. This way, the pets aren’t the only ones relaxed, but also the owners.
On the welfare side, they’re doing things properly. They don’t sedate, provide climate-controlled and pressurised environments, and make sure the pets are handled in priority.
Now, the trade-off is their higher pricing, and it’s fair. Most of the feedback we’ve heard was positive, and they do their service end-to-end. You’re paying for expertise, coordination, and peace of mind.
The whole process was smooth and clear
“I requested Pet traveller’s expertise to get my two cats from Australia to Europe. The whole process was smooth and clear thanks to their travel coaches. My kitties arrived safe and in a clean crate. I was kept updated during the whole trip as well (pet hostel, flight departure/arrivals) I wish to thank all Petraveller’s team members for their professionalism and help. It’s been a long and stressful journey, and having someone to guide you through this was really comforting! I won’t hesitate to recommend/reach out to Petraveller for the future.”
M’massira S., Google review
Service and the personal touch were beyond our expectations
“We flew our two cats with Petraveller from Sydney to Frankfurt recently. We cant thank Paul and the team at Petraveller enough for making it a seamless experience. Communication, service and the personal touch were beyond our expectations. We would only use Petraveller should we need to move our babies again. Thank you again Paul for everything you have done for us!”
Steph Ba, Google review
3. Dogtainers Sydney
Address: 1299 Botany Rd, Mascot
Phone: +61 1300 135 252
Business hours:
- Monday to Friday: 9 AM – 5 PM
- Saturday to Sunday: Closed
If you’re moving a pet across borders, you have to be ready to survive a mountain of paperwork without losing your sanity. With Dogtainers Sydney, you can be sure you will!
They’re great at handling complicated cases. There was a story about a Sydney-to-Brazil relocation, which had a headache-inducing process. Thanks to their team, it all went super organised and efficient.
They can handle full documentation support, permit handling, quarantine bookings, and even vet scheduling.
The best part is how they could even offer custom travel crates and temporary boarding if needed. We even had a peek at their transport containers, and they were clean and well-designed.
That said, it’s not all perfectly smooth. We noticed some inconsistencies in communication.
One client had a great initial interaction with a staff member, but after a while, some emails took a while to get a response.
He arrived safe, sound, and happy
“We recently transported our 9-year-old British Bulldog from Sydney to LAX with Dogtainers, and the experience was fantastic from start to finish. The team was professional, communicative, and clearly cared about our boy’s wellbeing every step of the way. He arrived safe, sound, and happy — exactly what any pet owner hopes for. We’re so grateful for the smooth process and the peace of mind they provided. Highly recommend Dogtainers to anyone needing pet transport!”
Sam England, Google review
It’s always a pleasure working with them
“It’s always a pleasure working with Ethan from Dogtainers. We’ve entrusted all our little ones to them for the past five years, and the experience has consistently been outstanding. I highly recommend Dogtainers to anyone looking to transport their pets! From the first phone call to final delivery, the entire team is warm, caring, and professional. Here are two of our babies who flew out to their new owners over the weekend!”
Misseey, Google review
4. Hanrob Pet Transport
Phone: +61 1300 738 468
Business hours: Monday to Sunday: Open 24 hours
What immediately stood out about Hanrob Pet Transport is its infrastructure. They do more than just moving pets, but they’ve also built an entire ecosystem around the journey.
Their airport-based pet hotels are a big differentiator. Here, pets can stretch, hydrate, and decompress mid-transit—great for long-distance or international relocations!
When it comes to their service scope, they’re very comprehensive. They can accommodate door-to-door relocation, international paperwork, custom kennels, boarding, and more.
Pet owners also loved that everyone on the team is patient and willing to explain things repeatedly just to avoid confusion.
But here’s where things get a bit uneven. Some customers reported delayed updates and unreturned calls. It’s a pressure point in pet relocation. When your pet is in transit, silence feels ten times louder than usual.
Hanrob made my dogs travels simple and easy
“Hanrob made my dogs travels simple and easy, great communication with Melanie and everything was fantastic. My dog settled into Brisbane well and happy with its new owners!”
Koreti Ioane, Google review
My puppy arrived safely and happy
“I was very nervous transferring my puppy from NSW to WA but Hanrob transport did a really great job! My puppy arrived safely and happy. Melanie is very helpful and answers all my emails quickly. I would definitely recommend them!”
Patricia Soegiantho, Google review
5. Royal Paws Pet Transport
Phone: +61 2 8119 6833
Business hours:
- Monday to Friday: 9 AM – 5 PM
- Saturday: 8 AM – 12 PM
- Sunday: Closed
If you’re the kind of pet owner who treats transport day like a high-stakes mission, Royal Paws Pet Transport is very much designed for you.
From what we found, they’re not trying to compete with the big companies. Instead, they’ve carved out a smaller, more personal lane.
Their main thing is same-day interstate relocations between Sydney, Queensland, and Victoria. It’s all done via private vans with door-to-door delivery.
Clients really trust them. We’ve even heard of some owners who felt confident handing over their new puppy almost immediately. The big reason is their straightforward process. They give clear explanations, smooth bookings, and confirmations.
On the road, pets experience premium care. They offer private or controlled transport instead of packing animals into large shared loads. There are even options for crated or supervised travel and regular stops along the way.
Of course, there are trade-offs. Their service area is pretty limited. And there’s no international service.
Everything was spot on
“Everything was spot on. Times for leaving, estimated times for arrival and tracking the journey made the wait time relaxed. Also lovely customer service exchange made the pick-up of our new puppy fabulous. The experienced driver was well aware of animal care and very kind. I know who to book for animal transport next time.”
Mary-Ellen Wallace-Smith, Google review
Will use again and again
“Fantastic service, live monitoring while on road, regular updates, link to driver. My Aussie Shepherd pup arrived calm and rested with no sign of stress at all. No more flying for my dogs, Royal Paws take royal care! Will use again and again.”
Kirsty Ferguson, Google review