The 5 best promotional products in Sydney for better sales
Have you poured thousands into building your brand, yet still struggle to achieve your return on investment? Marketing is tough, and standing out in Sydney’s competitive market is even tougher!
It might be worth reassessing your marketing strategy.
And you know what? With the right promotional products, you might just have the edge you need.
To help, we’ve provided you with a list of the best promotional product suppliers in Sydney. Read on to make more informed decisions as you find the perfect fit for your needs.
1. PromotionsOnly
Address: Lane Cove West
Phone: 1800 008 770
Business hours: Monday to Friday: 8:30AM – 4:30PM
PromotionsOnly has grown into one of Australia’s largest promotional products companies. They offer more than 14,000 customisable items – from pens and lanyards to corporate gifts and eco-friendly giveaways.
These products are priced differently based on their sizes, designs, and styles.
Additionally, they’re always on the lookout for the latest trends and constantly updating their range to bring clients fresh and innovative options.
What makes them different is that they work closely with trusted manufacturers who share their commitment to ethical sourcing, labour practices, and sustainability.
In fact, they offer screen printing and embroidery on items like sports bags, which can be paired with coordinating team polo shirts to create a professional look.
However, while their product range is extensive, their service can be hit-or-miss.
Some customers have had smooth transactions, but others have faced issues with order fulfillment. In one instance, they forgot to print the order, leading to last-minute cancellations.
Excellent service
“The person I dealt with was very helpful with organising what I needed on our promotional mugs which our customers really appreciated. The service was excellent and if we do another promotion I will have no hesitation in using “Promotions only” again”
– Les Pearson., Google Review
Zero issues and nothing but a very positive experience
“Really happy with our experience – firstly a great range of products, but also first class service. Maria was quick to respond throughout the process and saved the day when the head office was late to pay. Zero issues and nothing but a very positive experience”
– Rachel Oxford., Google Review
2. Promotions Warehouse
Address: Pacific Hwy, Gordon
Phone: 1300 795 801
You can never go wrong with Promotions Warehouse’s eye-catching gadgets, cooler bags, promotional shirts, and branded pens—all of which are great choices for boosting brand awareness and creating a lasting impression on clients.
Their services include digital print, pad print, screen print, and laser engraving. Plus, their logos are printed in vector format to ensure sharp and precise branding on every product.
Fortunately, we were able to try the sample orders, and we were seriously impressed. No blurring, no pixelation–just sharp, professional-looking prints.
Also, their skills in using the vector format is definitely a game-changer. No wonder more and more clients are choosing their products.
The downside here is the strict file format requirement for artwork submissions. They require customers to provide their artworks in vector file format.
Customers who are unfamiliar with vector files (.eps, .ai) or high-resolution PDFs may struggle to provide the necessary format, which could lead to delays or additional costs for file conversion.
Typically, their production time is 10 days, with additional time for delivery based on location.
A 10-day production period is reasonable, but the additional shipping time—which varies by location—could make it difficult for businesses with urgent deadlines.
Consistent quality and excellent service
“Promotional Products Warehouse has been supplying our companies with promotional products for a few years now. We are delighted with the service they provide, the price and importantly the high quality of their products. In particular, the quality of the stitching on their embroidered products is amongst the best I seen.”
– Lisa T., Google Review
Five-star experience
“Nothing was a problem for Emma from Promotional Products Warehouse. I had many questions and she happily walked me through the entire process. For a community sports club like mine, they ticked all the boxes: variety, quality, expediency, reliability, affordability and great service. At every step I was able to verify that I was getting exactly what I expected.”
– Roundball., Google Review
3. Promo Centre
Address: James Ruse, Dr, Rosehill
Phone: 0487 355 271
Promo Centre’s product range is tailored for trade shows, conferences, corporate giveaways, and more.
They offer a balance of creativity and practicality in every promotional product they produce.
For instance, they offer bags that are stylish and at the same time sustainable. These bags can carry your everyday essentials, even your water bottle, without compromising your style.
They also create engaging, customisable, and sustainable merchandise to meet their clients’ needs. Most of their customers love the way they combine colours, shapes, and styles in logos.
In fact, one of their clients was very happy after seeing their products with the new logo on them. The high-quality prints and unique features created a great impression on their customers.
However, Promo Centre has fewer product options compared to other suppliers, offering only 12 kinds of promotional products.
This could be a drawback for companies with specific branding needs or those seeking highly unique promotional products.
4. Custom Gear
Address: 28 Albion St., Annandale
Phone: 1300 24 77 66
Business hours: Monday to Friday – 9:00AM to 6:00PM
For over a decade, Custom Gear has been one of the leaders in branded merchandise, digital printing, and promotional concepts.
They source their products from both local and global suppliers, and work closely with their clients to provide cost-effective solutions for their marketing initiatives.
Through the entire process, their team of promotional experts will guide you through the selection of items and make sure that your brand is printed to the highest standards.
They encourage their clients to communicate their goals or concerns regarding their orders, which makes their customer service unique from others.
Many clients we interviewed were quite pleased after Custom Gear met their deadline and provided the right items in good condition.
However, there are times when the actual colour of a product may not match what is shown on the website. In this case, it would be almost impossible to ask for refunds.
This could be a concern for businesses with strict branding requirements.
Quick, efficient, and high-quality results
“Custom Gear was absolutely amazing. I had a custom order that was placed very last minute but their team was extremely helpful and got it delivered in one week! They were constantly giving updates about the arrival of the package and kept me in the loop every step of the way! Plus the products turned out great!”
– Sonia U., Google Review
Great customer service
“Great customer service from Taleen and Kelly! Taleen was super helpful throughout the process she wasn’t pushy like other companies were. Once we were ready to proceed with our order it was such a seamless and secure process and the items arrived way before we had aimed for them to arrive which was great. Amazing quality bottle too.”
– Amaleen H., Google Review
5. Monograma
Address: Pacific Hwy North Sydney
Phone: 1300 769 689
Business hours: Monday to Friday – 9:00 AM to 3:45 PM
Monograma is a 100% Australian-owned, family-operated business that has been providing promotional products and corporate apparel since 1988.
Among the techniques they use in their products are embroidery, screen printing, laser engraving, pad printing, and dye sublimation printing.
For orders on embroidery and digitally printed products, there are no minimum quantities. This allowed us to try them ourselves!
We requested embroidered jackets and we were satisfied with the elegance and durability of the embroidery. Even though our design was complex, Monograma still managed to create an intricate style, capturing every detail perfectly.
They also offer customers the convenience of face-to-face interactions and cater to remote orders across Australia. If you want to personally see their promotional products before making a purchase, you can visit their showroom.
Monograma also accepts any digital or hard copy of artwork, which they will use as a template for the digitising of the design. It should be noted that changes depend on the degree of complexity and size of the design.
Their team can provide a cost estimate once they have seen the design.
Monograma works hard to meet deadlines, but it’s good to note that delivery delays caused by freight companies are out of their control. Thus, it’s always best to order ahead for time-sensitive projects.
Excellent quality and speedy turnaround
“Excellent quality product and speedy turnaround! Really happy with our t-shirts, hoodies and polos. Gary and Roxane were so easy to deal with as well – great communication the whole way.”
– Jane K., Google Review
Impressive service and exceptional products
“I needed a last-minute order for an event, and I was thoroughly impressed with the service! The quality of the products was exceptional, and their communication was clear and timely. They made the entire process seamless and enjoyable. I highly recommend them and will definitely be returning for future needs!”
– Jerwin R., Google Review